ShiftCare does the job it was built for. Your support workers clock in on the app and the roster goes out on time. Then the work around the roster grows. Intake sits in a spreadsheet, compliance lives in another file, and payroll exports need a second look before every pay run. If that sounds familiar, you may be comparing ShiftCare alternatives.
Read through provider threads on Reddit and ShiftCare’s reviews and you’ll see the same issues come up: the bill rising with headcount, and a stack of tools to patch the gaps. When I talk to providers at this stage, I ask three things. Can you grow without hiring more admin? Can you see the whole business in one place? Has anything slipped, like an invoice nobody sent?
Each of the ShiftCare alternatives below is judged on what it runs beyond rostering, how it’s priced, and who changes it when your process changes.
TL;DR for ShiftCare alternatives: The main ShiftCare alternatives for Australian NDIS providers are Clevero, CareMaster, Brevity Care, Imploy, FlowLogic, MYP and Teiro. Clevero suits providers who want intake, forms, compliance, scheduling and invoicing in one platform they can change themselves. CareMaster, Brevity, Imploy and Teiro publish their prices, while FlowLogic and MYP quote on request. If you need to claim through PRODA from inside the platform today, FlowLogic, CareMaster and MYP list it. ShiftCare remains a good fit for providers whose main need is rostering with a well-liked worker app.
7 best ShiftCare alternatives at a glance
Here is a quick comparison of the best ShiftCare alternatives for those who are short on time:
| Platform | Best for | Pricing (Oct 2026) |
| Clevero | Providers who want one configurable platform for operations, compliance and billing | Custom, based on what you use |
| CareMaster | Small to mid-sized teams wanting worker and participant apps and PRODA claiming | $16 to $36 per user per month (ex GST, minimum 5 users) |
| Brevity Care | Small NDIS providers with a large pool of casual workers | From $4.49 per client per month |
| Imploy | New and small providers running NDIS and Home Care Packages | Free for up to 5 users, then $20 to $25 per user per month (ex GST) |
| FlowLogic | Medium to large providers with complex NDIS billing | Quote only |
| MYP | Established providers who also run plan management or SIL | Quote only |
| Teiro | Providers who like ShiftCare’s rostering focus and want per-active-user pricing | $9 per active user per month, first 5 users free |
| ShiftCare (for reference) | Rostering-led in-home and community providers | From $8 per user per month (billed annually, minimum 5 users) |
My first pick among these ShiftCare alternatives is Clevero, because your own team can change the workflows and keep intake, compliance and invoicing in one place. The right choice still depends on your size and on whether you need to claim from inside the platform.
The 7 best ShiftCare alternatives for Australian providers
Every one of these ShiftCare alternatives can roster a support team. They differ in what else they run, how they charge as you grow, and how easily you can change things once you’re live. This is the checklist I’d take into every demo.
What to check before you switch
- Run a real pay run through each system, including crossover shifts, sleepovers and shifts that split across time bands, then check the payroll and Xero export line by line. My guide to staff rostering software in Australia goes deeper if rostering is your main headache.
- List the tools you’d still need after the switch. If intake, forms and compliance would stay in other systems, you’ve moved the stack and not removed it.
- Price it at your own headcount. Ask who counts as a user (admins and casual staff often do), what the minimum is, and which features are add-ons or setup fees.
- Ask each vendor to run your real claims. Find out whether the platform submits to PRODA or PACE itself, or builds a file that someone uploads.
- Get a support worker to use the mobile app on a real shift.
- Ask who changes a workflow after go-live, how long it takes and what it costs. My guide to choosing NDIS CRM software covers this in more detail.
- Ask for a sample migration before you sign, and export everything you’re required to keep. Clevero offers data migration assistance for this.
- If you’re much larger than most providers on this list, read my guide to Lumary alternatives.
1. Clevero
Best for: providers who want one platform they can change themselves.
Clevero is an Australian operations platform built for regulated service businesses. Client records, scheduling, digital forms, e-signatures, workflow automation and invoicing sit in one place, and the audit trail builds as your team works, so you aren’t pulling evidence together the week before an audit. I’ve written more about what compliance CRM software is if you’re working out what you need.
As a ShiftCare alternative, the biggest difference is how changes happen. Adding a field or changing a workflow is something your own team does, with Clevero’s team helping you set it up, so a small change doesn’t mean a wait or a specialist’s invoice. It also covers more than one service line. We run neighbourhood houses and community centres with programs, enrolments, rooms and volunteers in one system, which suits providers who deliver NDIS supports alongside community or allied health programs.
Finance is where the connections matter most. Clevero has native Xero, MYOB and QuickBooks integrations, and invoices raised from completed work appear in Xero automatically. Anything else connects through a Zapier connector, a REST API and integrations for SMS, Google and Microsoft calendars and Power BI, all listed on the integrations page. My guide to CRMs that work with Xero compares the options if accounting is your starting point.
Pros
- Workflows you can change yourself, point-and-click
- Intake, forms, compliance, scheduling and invoicing in one platform
- Native Xero, MYOB and QuickBooks integrations
- Audit trail built as your team works
- Zapier connector and REST API for anything else
- Australian team that helps with setup and data migration
Cons
- More setup than a plug-and-play app, because it’s built around your processes
- Not an NDIS-only package, so ask for a demo of your exact claiming and pay-run setup
Pricing: Custom, based on the modules and users you need.
2. CareMaster
Best for: small to mid-sized teams that want worker and participant apps and PRODA claiming.
CareMaster is an Australian-owned ShiftCare alternative built around AI rostering. It covers NDIS bulk invoicing, price guide checks and claiming through PRODA, along with compliance and HR tools. Every plan includes a support worker app and a participant app, and the prices are public.
Some pay-run and reporting items are add-ons: payroll award interpretation (SCHADS and others) is $155 a month, platform hosting is $135 and DSS DEX reporting is $155, all ex GST. Providers on Reddit describe it as feature-rich, better suited to larger teams, and more complex and costly than lighter tools. If you want the same platform to run intake, forms and non-NDIS programs too, with native Xero and MYOB, that’s where Clevero fits.
Pros
- Published per-user pricing
- Worker and participant apps on every plan
- NDIS claiming through PRODA
Cons
- Payroll award interpretation, hosting and DEX reporting cost extra
- Minimum of 5 users
- Built for care, so less flexible outside it
Pricing: $16 (Essential), $26 (Standard) or $36 (Premium) per user per month, ex GST, with a minimum of 5 users. Enterprise pricing for 200 or more users is by quote. Checked in October 2026.
3. Brevity Care
Best for: small NDIS providers with a large pool of casual workers.
Brevity is an Australian-built NDIS platform that charges per client instead of per user, which helps when you have lots of casual support workers, since you aren’t paying for every login. Its Lite plan covers quoting and service agreements, client and employee profiles, staff compliance checks and leave, rostering with a mobile app, a support coordinator app and client funds management. It integrates with Xero, MYOB and QuickBooks.
Brevity is built for NDIS, so a provider that also runs community programs or other funded services may need a second system for those. Providers on Reddit call it the cheapest option and put it at roughly 5 to 50 staff, with one commenter advising you to check for extra fees. Brevity’s site says its plans are fully managed with no hidden fees and lists a setup fee on the Business and Enterprise plans, so get the full price in writing. Clevero covers those other programs in the same platform, and you change the workflows yourself.
Pros
- Simple per-client pricing
- Free trial on Lite with no setup fee
- Xero, MYOB and QuickBooks integrations
Cons
- The bill grows with your participant numbers
- Setup fee on the Business and Enterprise plans
- Focused on NDIS, so less flexible for other service lines
Pricing: From $4.49 per client per month (Lite) and $6.49 (Business). Enterprise is by quote. Checked in October 2026.
4. Imploy
Best for: new and small providers running NDIS and Home Care Packages.
Imploy is an Australian platform for NDIS and Home Care Package providers, so one system can run both funding streams. Its Starter plan is free forever for up to 5 users, with essential tools like rostering and the support app. Premium adds more, and teams of 25 or more on Premium get free training and a personalised walkthrough.
Imploy is one of the newer ShiftCare alternatives on this list, so ask for references from providers about your size. If your work extends beyond care, into community programs or other regulated services, Clevero runs those in the same platform, with native Xero and MYOB.
Pros
- Free plan for up to 5 users
- Covers NDIS and Home Care Packages
- Training included on Premium for 25 or more users
Cons
- Newer than most platforms here, so check its track record at your size
- Per-user pricing adds up as your team grows
Pricing: Starter is free for up to 5 users. Premium is $20 per user per month billed yearly, or $25 billed monthly (ex GST). Enterprise is by quote. Checked in October 2026.
5. FlowLogic
Best for: medium to large providers with complex NDIS billing.
FlowLogic is an Australian platform for NDIS and aged care providers. It connects to PRODA and the NDIA’s PACE system, builds bulk payment request files from delivered services, and integrates with Xero, MYOB and payroll systems. It also has a support worker app, a quoting tool and compliance dashboards.
Pricing is a personalised quote based on your size and requirements. FlowLogic comes up often in Reddit threads, so ask for references from a provider about your size and call them. If you’d rather own the configuration yourself and run more than one type of service in one platform, Clevero’s low-code setup gives you that.
Pros
- Direct connection to PRODA and PACE, with bulk claim files
- Xero, MYOB and payroll integrations
- Support worker app and compliance dashboards
Cons
- Pricing isn’t published
- Built for NDIS and aged care, so less suited to other service lines
Pricing: Quote only, based on your organisation’s size and needs.
6. MYP
Best for: established providers who also run plan management or SIL.
MYP says it supports more than 1,000 service providers and 25,000 support workers, and has been operating for over 25 years. It covers NDIS, plan management, supported independent living (SIL) and allied health, with rostering and timesheets. It connects to PRODA and PACE, HICAPS, Services Australia claim files and DEX reporting, and its integration list includes Xero, MYOB, QuickBooks, NetSuite, Employment Hero and Pay Cat.
Providers on Reddit describe MYP as comprehensive and strong for plan management. They also say it takes configuration, and one commenter put its sweet spot at roughly 30 to 100 staff with significant implementation costs. I couldn’t find public pricing on its site. If you want an operations platform you configure yourself and can extend beyond care, Clevero is built that way.
Pros
- Long track record and a large customer base
- Covers NDIS, plan management, SIL and allied health
- Wide list of government and accounting integrations
Cons
- No public pricing
- Reviewers mention configuration effort and implementation cost
Pricing: Quote only. No public pricing found in October 2026.
7. Teiro
Best for: providers who like ShiftCare’s rostering focus and want per-active-user pricing.
Teiro is a care workforce platform for Australian NDIS, aged care and community care providers. It has a drag-and-drop scheduling board with recurring shifts and conflict detection, a carer app for iOS and Android with GPS check-in and check-out, and client records. Billing groups claims by funding type and builds the payment request file. Teiro says it doesn’t submit to PRODA or PACE itself, so a person uploads that file to myplace.
Pricing is per active user, so you pay for the staff who are rostered, and the first five active users are free. As a ShiftCare alternative, Teiro is rostering-first, which suits providers who value that focus. If the gap is everything around the roster, Clevero covers intake, forms, compliance and invoicing in one platform.
Pros
- Per-active-user pricing, with the first 5 users free
- Scheduling board with conflict detection
- No lock-in on monthly plans
Cons
- Someone uploads the claim file to myplace
- Rostering-first, so intake and compliance may stay in other tools
Pricing: Standard is $9 AUD per active user per month, with the first 5 active users free. Professional is $29. Checked in October 2026.
ShiftCare vs Clevero: Which One Should You Choose
| ShiftCare | Clevero | |
| Built for | Care providers, rostering first | Regulated service businesses across service lines |
| Best for | Rostering-led in-home and community providers | Providers who want one configurable platform |
| Changing a workflow | Within ShiftCare’s settings and plans | Point-and-click, with Clevero’s team on hand |
| Worker app | Support worker app with GPS clock-in and AI progress notes | Ask for a demo of your roster and shift workflow |
| NDIS claiming | NDIS payment requests, with bulk invoicing on higher plans | Ask for a demo of your claiming workflow |
| Accounting | Xero integration | Native Xero, MYOB and QuickBooks |
| Pricing | From $8 per user per month, minimum 5 users | Custom, based on what you use |
So, Which Is Best Among the ShiftCare Alternatives?
If rostering and a worker app your team likes are your main needs, ShiftCare is hard to beat at its price, and recent reviews praise its support and ease of use. If payroll checks, a pile of side spreadsheets and a bill that grows with headcount are the problem, start with Clevero. Your team can change the workflows, and intake, compliance and invoicing sit with the roster.
If you need to claim through PRODA from inside the platform today, look at FlowLogic, CareMaster or MYP first, and ask Clevero for a claiming demo before you decide. For something simpler and cheaper, look at Teiro, Brevity or Imploy.
Whichever ShiftCare alternatives you shortlist, ask every vendor to demo the same real scenarios: a roster, a pay run, an incident, an invoice and a claim. Switching is painful enough that the new system has to be clearly better.
Frequently asked questions: Shiftcare Alternatives
1. What is the best alternative to ShiftCare in Australia?
It depends on why you’re moving. Of the best ShiftCare alternatives here, Clevero is the best fit if you want one platform you can configure yourself. CareMaster, Teiro, Brevity and Imploy suit small to mid-sized NDIS providers that want public pricing. FlowLogic and MYP suit larger providers that want to claim through PRODA from inside the platform.
2. Why do providers look for ShiftCare alternatives?
The themes that come up in provider threads and reviews are a bill that rises with headcount (there’s a minimum of five staff, and anyone with a login counts), payroll exports that need checking, especially crossover shifts and shifts that split across time bands, and extra tools for intake, forms and compliance. ShiftCare also gets praise for its support and ease of use, so plenty of providers stay.
3. How much does ShiftCare cost?
ShiftCare lists Basic at $8, Professional at $13 and Premium at $20 per user per month when billed annually. Monthly billing is $9, $15 and $25. There’s a minimum of five staff, and anyone with a login counts as a user, including admins. Add-ons include ShiftCare HR and Certifications at $2 per user each, Support at Home at $5 per client, and SMS at $0.10 per message. Prices are in AUD ex GST, checked in October 2026.
4. Does ShiftCare work with Xero?
Yes, ShiftCare has a Xero integration. Providers on Reddit raised timesheet problems with crossover shifts in about 2024, and others later said the new integration made transfers simpler. A more recent comment says shifts that split across time bands can still need checking before payroll. Test your own pay run, including crossover shifts, before you commit either way.
5. Does ShiftCare do NDIS bulk claiming?
ShiftCare lists NDIS payment requests as a feature, and independent reviews place bulk invoicing and claiming on its Professional and Premium plans. Check which plan covers your claiming setup before you buy.
6. What does NDIS software cost for 90 workers?
Using published list prices, with all 90 users counted, ex GST and before add-ons, per month:
- ShiftCare: $720 (Basic) to $1,800 (Premium), billed annually
- CareMaster: $1,440 (Essential) to $3,240 (Premium)
- Imploy Premium: $1,800 on yearly billing
- Teiro Standard: $765 if all 90 are active, because the first 5 are free
Brevity charges per client, so its cost depends on your participant numbers. FlowLogic and MYP quote on request, and Clevero is priced on the modules and users you need.
7. Is there a free alternative to ShiftCare?
Imploy has a free Starter plan for up to 5 users, and Teiro makes your first 5 active users free. ShiftCare has no free plan, only a seven-day trial. Brevity’s Lite plan has a free trial with no setup fee.
8. How hard is it to switch from ShiftCare?
Providers on Reddit say migration pain is why people stay on systems they don’t like. Switch outside pay-run week if you can, run both systems side by side for a short period, and export everything you must keep, such as progress notes, incident records and timesheets, before you turn ShiftCare off. Ask any new vendor for a sample migration first. Clevero offers data migration assistance, and my guide to aged care compliance software covers the records auditors expect.
